{"id":2040,"date":"2025-07-08T05:15:29","date_gmt":"2025-07-07T20:15:29","guid":{"rendered":"https:\/\/tamakiyoshimura.com\/?page_id=2040"},"modified":"2025-07-11T04:18:38","modified_gmt":"2025-07-10T19:18:38","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/shion.info\/en\/return-refund-policy\/","title":{"rendered":"Return &amp; Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2040\" class=\"elementor elementor-2040\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f29ca70 e-flex e-con-boxed e-con e-parent\" data-id=\"3f29ca70\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fff81c5 elementor-widget elementor-widget-theme-site-logo elementor-widget-image\" data-id=\"fff81c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-site-logo.default\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shion.info\/en\">\n\t\t\t<img decoding=\"async\" width=\"144\" height=\"128\" src=\"https:\/\/shion.info\/wp-content\/uploads\/2025\/03\/\u30a2\u30bb\u30c3\u30c8-18@2x-1.png\" class=\"elementor-animation-shrink attachment-thumbnail size-thumbnail wp-image-891\" alt=\"\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b034e3f elementor-nav-menu--stretch elementor-widget__width-inherit elementor-nav-menu__text-align-center elementor-nav-menu--dropdown-mobile elementor-nav-menu__align-end elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"2b034e3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;full_width&quot;:&quot;stretch&quot;,&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Options\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-2b034e3f\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1525\"><a href=\"https:\/\/shion.info\/en\/about\/\" class=\"elementor-item\">ABOUT<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1526\"><a href=\"https:\/\/shion.info\/en\/product\/\" class=\"elementor-item\">PRODUCT<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1527\"><a href=\"https:\/\/shion.info\/en\/news\/\" class=\"elementor-item\">NEWS<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1528\"><a href=\"https:\/\/shion.info\/en\/contact\/\" class=\"elementor-item\">CONTACT<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1529\"><a href=\"https:\/\/shion.info\/en\/location\/\" class=\"elementor-sub-item\">LOCATION<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1521\"><a href=\"https:\/\/shion.info\/en\/contact\/\" class=\"elementor-sub-item\">CONTACT<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2153\"><a href=\"https:\/\/shion.info\/en\/%e6%a5%ad%e8%80%85%e3%83%bb%e6%b3%95%e4%ba%ba%e3%81%95%e3%81%be%e5%90%91%e3%81%91%e3%81%94%e6%a1%88%e5%86%85%e3%83%9a%e3%83%bc%e3%82%b8\/\" class=\"elementor-sub-item\">For Buyers &amp; Business Clients<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-2b034e3f\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1525\"><a href=\"https:\/\/shion.info\/en\/about\/\" class=\"elementor-item\" tabindex=\"-1\">ABOUT<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1526\"><a href=\"https:\/\/shion.info\/en\/product\/\" class=\"elementor-item\" tabindex=\"-1\">PRODUCT<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1527\"><a href=\"https:\/\/shion.info\/en\/news\/\" class=\"elementor-item\" tabindex=\"-1\">NEWS<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1528\"><a href=\"https:\/\/shion.info\/en\/contact\/\" class=\"elementor-item\" tabindex=\"-1\">CONTACT<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1529\"><a href=\"https:\/\/shion.info\/en\/location\/\" class=\"elementor-sub-item\" tabindex=\"-1\">LOCATION<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1521\"><a href=\"https:\/\/shion.info\/en\/contact\/\" class=\"elementor-sub-item\" tabindex=\"-1\">CONTACT<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2153\"><a href=\"https:\/\/shion.info\/en\/%e6%a5%ad%e8%80%85%e3%83%bb%e6%b3%95%e4%ba%ba%e3%81%95%e3%81%be%e5%90%91%e3%81%91%e3%81%94%e6%a1%88%e5%86%85%e3%83%9a%e3%83%bc%e3%82%b8\/\" class=\"elementor-sub-item\" tabindex=\"-1\">For Buyers &amp; Business Clients<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e1a77b elementor-widget elementor-widget-button\" data-id=\"9e1a77b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">SHOP<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a9c3f65 e-flex e-con-boxed e-con e-parent\" data-id=\"4a9c3f65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46f2725a elementor-widget elementor-widget-heading\" data-id=\"46f2725a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return &amp; Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17354ad8 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"17354ad8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u8fd4\u54c1\u30fb\u8fd4\u91d1\u30dd\u30ea\u30b7\u30fc<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65240a37 elementor-widget elementor-widget-spacer\" data-id=\"65240a37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-307fd75d e-flex e-con-boxed e-con e-parent\" data-id=\"307fd75d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-358b749c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"358b749c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1cf1610d e-flex e-con-boxed e-con e-parent\" data-id=\"1cf1610d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21341dee elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"21341dee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"168\" data-end=\"214\">We strive to ensure your satisfaction. Please review the following return and refund terms before placing your order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-309c1567 e-flex e-con-boxed e-con e-parent\" data-id=\"309c1567\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bdd8ddd elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"bdd8ddd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6 data-start=\"216\" data-end=\"231\">\u25a0 Return Eligibility<\/h6><ul data-start=\"232\" data-end=\"354\"><li data-start=\"232\" data-end=\"276\"><p data-start=\"234\" data-end=\"276\">We accept returns or exchanges only if the product is defective, damaged, or incorrect.<\/p><\/li><li data-start=\"277\" data-end=\"306\"><p data-start=\"279\" data-end=\"306\">You must contact us within<strong data-start=\"284\" data-end=\"292\">7 days of delivery<\/strong>.<\/p><\/li><li data-start=\"307\" data-end=\"354\"><p data-start=\"309\" data-end=\"354\">We do not accept returns or exchanges due to customer preferences (e.g., change of mind, incorrect order).<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26e6d444 e-flex e-con-boxed e-con e-parent\" data-id=\"26e6d444\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d71e2df elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6d71e2df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6 data-start=\"356\" data-end=\"371\">\u25a0 Return Shipping Costs<\/h6><ul data-start=\"372\" data-end=\"443\"><li data-start=\"372\" data-end=\"413\"><p data-start=\"374\" data-end=\"413\">If the product is defective, damaged, or incorrect, we will cover the return shipping costs.<\/p><\/li><li data-start=\"414\" data-end=\"443\"><p data-start=\"416\" data-end=\"443\">Returns for any other reason are not accepted.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ce56ab1 e-flex e-con-boxed e-con e-parent\" data-id=\"2ce56ab1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f8ce9a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7f8ce9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6 data-start=\"445\" data-end=\"462\">\u25a0 Refund Method &amp; Timeline<\/h6><ul data-start=\"463\" data-end=\"546\"><li data-start=\"463\" data-end=\"497\"><p data-start=\"465\" data-end=\"497\">After we confirm the returned item, we will process the refund within 7 business days.<\/p><\/li><li data-start=\"498\" data-end=\"546\"><p data-start=\"500\" data-end=\"546\">Refunds will be issued using the same payment method as the original transaction (e.g., credit card, PayPal).<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1905f4e6 e-flex e-con-boxed e-con e-parent\" data-id=\"1905f4e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1eeba52b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1eeba52b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6 data-start=\"548\" data-end=\"564\">\u25a0 Return Conditions<\/h6><ul data-start=\"565\" data-end=\"642\"><li data-start=\"565\" data-end=\"597\"><p data-start=\"567\" data-end=\"597\">Items must be unused, unopened, and returned in their original packaging.<\/p><\/li><li data-start=\"598\" data-end=\"642\"><p data-start=\"600\" data-end=\"642\">We may decline the return\/refund if the item shows signs of use or is not properly packed.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-130b1fe9 e-flex e-con-boxed e-con e-parent\" data-id=\"130b1fe9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42eeb7b8 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"42eeb7b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"1208\" data-end=\"1222\">Contact Information<\/h3><p data-start=\"1224\" data-end=\"1332\">Shion Co., Ltd.<br data-start=\"1231\" data-end=\"1234\" \/>Location: Kyoto, Japan<br data-start=\"1245\" data-end=\"1248\" \/>Phone: +81-75-933-8926<br data-start=\"1264\" data-end=\"1267\" \/>Contact Form:<span style=\"text-decoration: underline;\"><a href=\"https:\/\/shion.info\/en\/contact\/\">[here]<\/a><\/span><br data-start=\"1304\" data-end=\"1307\" \/>Business Hours: Weekdays 10:00\u201317:00 (JST)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-706764d3 e-flex e-con-boxed e-con e-parent\" data-id=\"706764d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45d29d6d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"45d29d6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1339\" data-end=\"1352\">Last updated: October 1st, 2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67ac138e e-flex e-con-boxed e-con e-parent\" data-id=\"67ac138e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-353a633 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"353a633\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>SHOP Return &amp; Refund Policy \u8fd4\u54c1\u30fb\u8fd4\u91d1\u30dd\u30ea\u30b7\u30fc \u304a\u5ba2\u69d8\u306b\u5b89\u5fc3\u3057\u3066\u304a\u8cb7\u3044\u7269\u3044 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-2040","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/shion.info\/en\/wp-json\/wp\/v2\/pages\/2040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shion.info\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shion.info\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shion.info\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shion.info\/en\/wp-json\/wp\/v2\/comments?post=2040"}],"version-history":[{"count":14,"href":"https:\/\/shion.info\/en\/wp-json\/wp\/v2\/pages\/2040\/revisions"}],"predecessor-version":[{"id":2243,"href":"https:\/\/shion.info\/en\/wp-json\/wp\/v2\/pages\/2040\/revisions\/2243"}],"wp:attachment":[{"href":"https:\/\/shion.info\/en\/wp-json\/wp\/v2\/media?parent=2040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}