Shipping Policy

配送ポリシー

■ Shipping Regions
  • We ship within Japan and to select international destinations.

  • Eligible countries for international shipping are displayed at checkout.

■ Shipping Carriers
  • Domestic: Yamato Transport (Kuroneko Yamato)

  • International: FedEx (International Express Service)

■ Estimated Delivery Time
  • Domestic: Ships within 3–5 business days after order confirmation.

  • International: Delivery typically takes 5–10 business days, depending on the country and customs clearance.

■ Tracking
  • A tracking number will be sent via email once the item has been shipped.

■ Customs & Import Duties
  • For international orders, customs duties and import taxes are the responsibility of the recipient.

  • Please follow your local customs regulations and pay the necessary fees upon delivery.

Contact Information

Shion Co., Ltd.
Location: Kyoto, Japan
Phone: +81-75-933-8926
Contact Form:[here]
Business Hours: Weekdays 10:00–17:00 (JST)

Last updated: October 1st, 2025

English