| Business Name | Shion Co., Ltd. |
| Representative | Kyoko Ibe |
| Address | 9-9 Higashinodan, Muko-shi, Kyoto 617-0002, Japan |
| Phone number | +81-75-933-8926 (Business hours: Weekdays 10:00–17:00 JST) |
| Contact | Please contact us via the inquiry form. |
| Product Prices | Displayed on each product page (excluding consumption tax) |
| Additional Charges | Shipping fees (vary depending on order) and bank transfer fees |
| Payment Methods | Credit card, PayPal |
| Payment Timing | Payment is processed at the time of order confirmation |
| Delivery Time | Usually shipped within 3–5 business days (subject to stock and order conditions) |
| Shipping Carrier | Yamato Transport (Kuroneko Yamato) |
| Returns & Cancellations | Accepted only for defective, damaged, or incorrect items within 7 days of receipt. Items must be unused. |
| Return Shipping Fees | Company’s fault: covered by us / Customer’s convenience: borne by the customer |